Source: GNA - Mr Gordon Nyamade, the General Manager of Anita Hotel, has called on the Ghana Tourism Authority to initiate measures for management of hotel facilities to promote local Ghanaian dishes in their menu. He said when these measures are adopted, it would help in the drive to promote tourism through gastronomy. Mr Nyamade, in an interview with the Ghana News Agency, said the introduction of local foods to international visitors was a way of exporting the culture of the people to other cultures.
He also called on hoteliers to pay particular attention to effective customer service to enhance the growth and development of their businesses. "Service is very important and if your service is poor, customers may never patronise your facilities," he said. He said as part of efforts to improve on their customer service delivery, staff of the hotel undergo monthly training to conform to the required regulations. The General Manager said they were planning to construct a modern entertainment centre, which will include facilities such as cultural park, volleyball pitch, children playing grounds and an entertainment square. He said by the end of the year, these projects would be completed to serve tourists in the Ashanti Region and its environs. He said as a player in the tourism industry, management wanted to stay abreast with modern trends and development in the industry to handle clients better. |
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